AV News: GoPro Recalls Karma Drone

If you’ve recently purchased GoPro’s new Karma drone, get ready to send it back to it’s maker. GoPro is recalling the flying product.

In a statement release November 8th, the company said quote “The recall was announced after we discovered that in a small number of cases, Karma units lost power during operation. We are investigating the issue and working in close coordination with the U.S. Consumer Product Safety Commission and the Federal Aviation Administration.”

Although GoPro camera’s have worked in conjunction with other drones, this was the company’s first attempt at cracking the market with their own quadcopter. The $799 drone came out less than one month ago and was seen as direct competition with DJI’s Mavic.

This is a major setback for a company whose staggeringly low third quarter earnings were recently released. The company’s sales dropped from $400 million in 2015, to $240.5 million; a 40% drop. In a statement, GoPro Founder and CEO Nicholas Woodman said the company was looking forward to 2017 and anticipating double digit revenue growth because of the strength of their new products.

GoPro says even if your Karma appears to be operating normally, you should immediately stop using it and head to their website for return instructions. Customers will receive full refunds with or without receipts.

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